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How to Reset your VM Password

This article is a step-by-step to learn how to reset your VM Password.

  1. Inside your Secure Orangewebsite, we click on the My Services under the Services menu header. (see image below)

  2. Next, we need to select the service you wish to manage, in this example case we will be clicking the only product which is our VM (see image below)

  3. When we click the product we will see a management page like the one below (see image)


  4. Next, click the Reset Password button on the left-hand side, this will take you to the tab where you can set a new password for your VM

  5. You can set the new password here by entering it into the field and hitting Submit

We strongly urge all our clients to enable Two-factor authentication on their accounts. This will prevent account hi-jacking and possible damages caused by an intruder being able to reset your VM password.

Updated on July 29, 2024
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